Helping your business get the most out of Claude and Salesforce.

Book your free consultation today.

Shinden Consulting is a Vancouver-based team of AI-enabled Claude and Salesforce experts.

We're always thinking about ways to make Claude and Salesforce work smarter for small to midsize businesses.

You might even say we have our heads in the cloud ☁️

Our Core Services

Quick Start Packages

Select our Quick Start or Quick Start Lite packages to get going with Claude and Salesforce. Our packages are built to meet your system and budget requirements.

Support and Administration

Sign a retainer agreement for ongoing support to guarantee your long term success with Claude AI and Salesforce CRM. Our fast SLAs and flexible plans give you the right amount of support.

AI Enablement

Activate the latest AI features from Claude, Salesforce and Slack to automate common tasks, update data, and streamline processes. Use Claude and Slackbot to work more efficiently.

The Shinden Advantage

Experience Across Industries 🏭

We've successfully delivered projects for a wide range of SMBs in construction, hospitality, retail, professional services, insurance, finance, media, marketing, marine, mining, manufacturing, non-profit, transportation, technology, agriculture and more.

Optimize Data with Integrations 💪🏻

Salesforce is more powerful when it talks to your systems. We have extensive experience integrating Salesforce with Claude, Gmail, Outlook, Docusign, Quickbooks, Shopify, Slack, Zoom, Asana, Mailchimp, Dext, Xero, Jotform, Zaui, Hubspot, S-Docs, PandaDoc and more.

Marketing, Sales and Service 📈

We've got you covered when it comes to setting up Pardot Marketing Cloud or Enablement, Dialer, Spiff, Leads, Accounts, Contacts, Opportunities, Quotes and Products on Sales Cloud or Cases, Chatbots, Knowledge, Omnichannel, Entitlements, SLAs and Escalations on Service Cloud.

Shinden is Salesforce Certified

Salesforce Business Analyst Certification Badge

Salesforce Agentforce Specialist Certification Badge

Salesforce AI Associate Certification Badge

Salesforce Experience Cloud Consultant Certification Badge

About Us

Approaching your business with experience and empathy.

We’re small business owners too. We speak the language of SMBs and know how important it is to get the most out of systems and the investments made into them. That’s why our experienced team of consultants is committed to delivering the best service for SMBs to leverage the power of Salesforce.

With dozens of successful implementations under our belt, we bring the experience of larger firms with the empathy of a small business mindset to ensure your success on the Salesforce CRM.

Scott Hirsch
Principal Consultant

With work experience combining business administration and computer science my passions lie in enabling business processes through the innovative use of technology. After spending some time as a web developer, I shifted into consulting to more directly impact business value.

Steven Ruggles
Principal Consultant

I started my career in investment banking and earned my CFA Charter. Now, I apply my financial and technical knowledge to supporting small and medium businesses across North America in their growth efforts by applying Salesforce functionality.

What clients are saying about Shinden

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"The Shinden team was able to help us migrate off our legacy system in a quick and smooth fashion. They clearly understood our requirements and customized Salesforce to suit our needs. Salesforce has automated a lot of our processes and is saving us time with things like email sending and tracking our customers more clearly. The data we have is better and our reporting has improved as well. Shinden's kindness and technical understanding made the project easy and enjoyable."

Nancy Neustaeter, Business Owner
Arboriculture Canada